Return & Refund Policy
We take pride in offering carefully curated vintage watches and limited-run merchandise. Due to the nature of these products, all sales are subject to the following return and refund terms. By placing an order, you agree to the policy outlined below.
1. Vintage Watches
All vintage watches are FINAL SALE
Due to the unique, one-of-one nature of vintage timepieces, all watch sales are final. We do not accept returns, exchanges, or refunds for vintage watches once an order has been placed.
This includes, but is not limited to:
- Buyer's remorse
- Fit or wear preferences
- Minor timekeeping variance typical of vintage mechanical watches
- Changes of mind after shipment
Condition Disclosure
Each vintage watch is sold as described and is thoroughly inspected prior to listing. Any notable cosmetic wear, patina, or functional characteristics are disclosed clearly in the product description and/or imagery.
Vintage watches may show signs of age consistent with their history. These characteristics are not considered defects.
Exceptions — Incorrect or Damaged on Arrival
A refund or resolution will only be considered if:
- The watch received is materially different from the listing description, or
- The watch arrives damaged due to shipping
In these cases:
- You must contact us within 48 hours of delivery
- Provide clear photos and/or video of the issue and original packaging
- The watch must remain unworn and unaltered
Failure to meet these requirements voids eligibility.
2. Merchandise (Hats, T-Shirts, Apparel, Accessories)
Returns Accepted — With Conditions
Merchandise returns are accepted within 14 days of delivery, provided all criteria below are met.
To be eligible:
- Items must be unused, unworn, and unwashed
- Must be returned in original condition and packaging
- Must show no signs of wear, odor, stains, or damage
We reserve the right to refuse returns that do not meet these standards.
Shipping Costs
- Original shipping costs are non-refundable
- Return shipping is the customer's responsibility
- We do not provide prepaid return labels unless the item was sent incorrectly
This ensures we do not incur losses due to shipping or handling on returned items.
Refund Method
Approved merchandise returns will be refunded as:
- Store credit, or
- Refund to the original payment method minus shipping and processing costs.
Refunds are issued after inspection and approval.
3. Non-Returnable Items
The following are non-refundable:
- Vintage watches
- Sale or discounted merchandise
- Limited edition or made-to-order items
- Gift cards
4. Order Issues & Claims
If there is an issue with your order, you must contact us within:
- 48 hours for watches
- 7 days for merchandise
Claims submitted outside these windows will not be honored.
5. Chargebacks & Fraud Protection
We reserve the right to dispute chargebacks that violate this policy. Orders placed with the intent to wear, use, and return items — or to bypass stated terms — may result in:
- Return refusal
- Account restrictions
- Permanent ban from future purchases
6. EU Customers – Right of Withdrawal
If you are a consumer residing in the European Union, you may have statutory rights under applicable consumer protection laws, including the right to withdraw from certain purchases within 14 days of receiving your order.
To exercise any applicable right of withdrawal, please submit a withdrawal request through the withdrawal form available on our website or contact us at admin@0260brand.com.
Returned items must be sent back in the same condition in which they were received, including all original packaging, accessories, and documentation.
Nothing in this policy is intended to limit or exclude any mandatory rights available to consumers under applicable law.